Monthly Archives: March 2014

Barn siding, or reclaimed wood, is a great material to create a signature look or piece of furniture in your home. The wood comes from old barns – 100-150 years old – that have been taken down and dismantled. It is then sold to a millwork company such as Capital City Millwork. Once it arrives at a millwork, the wood is power washed to remove any paint or chemicals including lead-based paint. From there it is placed in a kiln to assure there are no bugs or micro-organisms alive in the wood. The kiln also dries the wood to the [...]

1. Customer Service When choosing a millwork company, take note of your first impression. Listen to what they say to you, as a customer, and whether their words reflect integrity. Think of the company as a whole and whether or not they have a reputation – good or bad. Question if you will get your delivery promptly and completely or if you should expect delays and products to be back-ordered. Observe if you are assisted by one person throughout the process or if several people are handling your account. Consider the quality of service and your experience as a customer. [...]